Divinitea FAQ

Rewards points FAQ

It’s easy to spend your rewards points. Be sure to log in to your customer account. Then shop as normal. When you are ready to check out, view your shopping cart

You’ll see a field titled “Redeem Your Rewards Points.” Simply enter the amount of points you would like to spend. Please note, there is a 100 point minimum. Find out more about how to earn rewards points here.

Tea Club FAQ

Coming soon…

Tea FAQ

You may notice that some of our organic teas contain natural flavors. The flavorings we use in our organic blends are all natural flavors that are produced here in the US according to Divinitea’s specifications. Though the flavors are not organic themselves, they are recognized by the USDA-NOP program and are fully compliant with current organic standards and regulations. These flavors are produced by using grain alcohol from NON-GMO wheat, which acts as the solvent to extract the flavors from their natural components, i.e. natural strawberry flavor uses real strawberry fruit to extract the flavor from. At no time do these flavors use artificial compounds or chemicals to mimic flavors as is a common practice with artificial flavorings. There is no gluten in the final flavors as the alcohol obtained from the grain is a purified product.

Gift Card FAQ

Our Web Gift Cards are like digital coupons that work on our website, Divinitea.com. When you purchase a web gift card, we create a special coupon code for the value of your gift card. The recipient can use the code in their shopping cart just like any coupon code.

They can use the coupon code as many times as they like until the value of their ‘gift card’ is used up.

Visit our Web Gift Card page and add a gift card to your shopping cart. Choose anywhere from $20 – $100 for the value, it’s up to you!

You can continue to shop on our website as normal, or you can check out with just the gift card. As you checkout, you will be prompted to have the gift card sent to your email address or sent to someone else’s email address with a gift message.

Please note, that if you choose a recipient email address, the gift card will be sent immediately to them. If you’d rather wait until a specific date, you will have to place the order on that day.

Once the gift card is sent, the recipient will receive an email with their unique gift code and an optional gift message.

We recommend that you followup a day or two after the recipient has been sent the gift card to make sure they didn’t miss the email or that it wasn’t sent to their spam folder.

Sample Gift Card Email: